Privacy Policy

Policy

LMM Designs ("LMMD") regards customer privacy as an important part of our relationship with customers. The following Policies apply to all LMMD users, and conforms to Internet privacy standards. New clients are asked to sign and return the New Client Details form below before commencing work with LMMD, for the protection of both parties.

Business Links

New Client Details

If you have questions or concerns regarding this policy, you should first contact LMMD via email at hello@lmmdesigns.net.

Terms and Conditions

1. Felicity Little of LMM Designs ("LMMD") will provide the Client with website design, branding and/or business support services (“Services") as required.

2. The Client will pay a fee for the Services ("Fee").

3. LMMD requires payment of the Fee for the Services it provides to be made in one of three ways:

3.1. at the time LMMD completes carrying out the Services; or
3.2. by way of a staged payments requiring:
- 3.2.1. that the Client makes payment of a non-refundable commencement deposit, comprising 50% of the Fee, before LMMD commences performing the Services, and
- 3.2.2. payment of the balance of the Fee when LMMD completes carrying out the Service or the payment of the balance of the Fee in a few fixed payments; or
- 3.3. 100% upfront payment for quoted print jobs before order can be processed.

4. The Client shall make payment of the Fee to LMMD in the way specified by Clause 3.1 or Clause 3.2 as required by LMMD.

5. The Client shall pay LMMD invoice(s) by the due date specified on the invoice(s).

6. The Client acknowledges that LMM Designs will store the Client's personal information provided in an encrypted password storer '1Password' ("the Password Manager”) until such a time that the Client requests LMMD remove the personal information from the Password Manager (refer page 4 of this document).

7. LMM takes no responsibility for ongoing changes and/or management of client passwords while held in LMMD’s Password Manager.

8. LMMD undertakes to permanently destroy the original and all copies of the first two pages of this form once the Client's details are entered into the Password Manager.

9. It is recommended that the Client signs up for their own account with the Password Manager (affiliate link in website footer) for ongoing management of their own passwords.

10. The Client irrevocably releases LMMD from all claims in respect of the Client's use of the Password Manager and all personal information stored in LMMD’s Password Manager.

11. The Client acknowledges that LMM Designs is a reseller of domains through 'TPP Wholesale' ("the Domain Manager").

LMMD will store the Client's personal information provided in the Domain Manager until such a time that the Client requests close their domain account with LMMD. Refer to domain related privacy policy and terms and conditions links listed here.

12. The Client irrevocably indemnifies LMMD against all actions, claims, proceedings, costs and damages (including legal costs and expenses) arising out of any breach of the Client’s obligations under this agreement or out of any claim by a third party based on any facts which if substantiated would constitute such a breach.

Terms & Conditions

Intellectual Property

Display of Work

You are granted full reproduction rights upon payment in full for the completed Work. You are granted the right to reproduce the work in a material form, publish the work and use the work in both the identity and promotion of your business, products or services. Ownership of goods shall not pass from us to you until the goods are paid for in full. LMMD retains the right to use examples of the Work in portfolios, design publications, LMMD's website, and for marketing purposes to depict the quality or range of its goods or services. When used for these purposes and where applicable, you will be cross-promoted, credited, or receive a tagged mention on social media. This clause excludes stock imagery purchased from third party websites, where stock images have been used the third party stock image providers usage terms must be adhered to.

Trademarks, Design Patent and Copyright

Upon payment in full for the completed Work we transfer the assignment of copyright right to you. It is your responsibility to obtain trademarks, design patent or copyright. We do not guarantee trademarks, design patent or copyright attainability.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, or make a purchases from, https://lmmdesigns.net, https://lmmdesigns.au, https://littlemeandmy.com.au (the “Site”) or any other domains pointing to the listed Site/s and/or sub-domains of the Site/s.

Personal Information

When you visit the Site, we automatically receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; web browser, IP address, time zone, login; e-mail address; password; computer and connection information and purchase history, and some of the cookies that are installed on your device. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile as required.

We refer to this automatically-collected information as “Device Information.”

Device Information uses the following technologies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Such cookies include, but are not limited to:

authentication cookies;
session cookies; and
persistent cookies.
cookies for online behavioural advertising.

For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information.

How to access cookie settings in various browsers

To opt out of being tracked by Google Analytics across all websites, visit this link: https://tools.google.com/dlpage/gaoptout.

Collection of information

In order to use the LMMD business support services, we may require personal information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email, identity documents and credit card details, as required. Any information collected by LMMD is collected via correspondence from you or your company. This may be via telephone, email, mail, or directly through our website, however it is recommended the client shares critical security information (such as credit card details) by phone, or via password protected emails or attachments.

How we use your personal information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our service and Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of any marketing and advertising campaigns).

Third Parties

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how visitors use the Site.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

LMMD may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. LMMD does not share any information with third parties for any unknown or unrelated uses. Refer External Service Providers policy below.

You can read more about how Google uses your Personal Information here: https://policies.google.com/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Secure Storage of Personal Information

Refer terms and conditions above

LMM Designs will store the Client's personal information provided in an encrypted password storer '1Password' ("the Password Manager”) until such a time that the Client requests LMMD remove the personal information from the Password Manager (refer page 4 of this document). LMM takes no responsibility for ongoing changes and/or management of client passwords while held in LMMD’s Password Manager. LMMD undertakes to permanently destroy the original and all copies of the first two pages of this form once the Client's details are entered into the Password Manager. It is recommended that the Client signs up for their own account with the Password Manager (signup link here) for ongoing management of their own passwords. The Client irrevocably releases LMMD from all claims in respect of the Client's use of the Password Manager and all personal information stored in LMMD’s Password Manager. Refer https://1password.com/legal-cente for 1Password privacy policy and legal terms of operation.

Security Policy

The LMMD site is hosted on the Wix.com platform. Wix.com provides an online platform that allows us to promote and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications when using online forms. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by going to:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://adssettings.google.com/authenticated

BING – https://choice.microsoft.com

Legal

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect the rights of LMM Designs and any employees.

Communications

LMMD uses personally identifiable information for essential communications, such as Emails, phone numbers, accounts information, credit card details and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at hello@lmmdesigns.net or by clicking the Unsubscribe link.

Links

Links on the LMMD site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of the Site/s, as listed above.

Changes

LMMD may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Contact LMM Designs

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please make contact by e-mail at hello@lmmdesigns.net.

External Service Providers

Partners, Affiliates & Recommended Service Providers

Accounts with the following recommended service providers may be setup by LMMD, as directed by the client. LMMD takes no responsibility for privacy breaches from such providers, partners or affiliates. It is recommended that clients read individual policy information here (listed in alphabetical order):

1PASSWORD - Password Storage System

https://1password.com/legal-cente

CANVA - Design Platform

https://www.canva.com/policies/privacy-policy

CREATIVE MARKET - Graphics & Design Elements

https://creativemarket.com/privacy

ETSY - Selling Platform & Inventory Management Software

https://www.etsy.com/au/legal/privacy

GOOGLE - Business Email Provider + Business Services

https://policies.google.com

LINKEDIN - Social Media

https://www.linkedin.com/legal/user-agreement